1. Introduction

These Terms & Conditions (“Terms”) form a legally binding agreement between SilicoNext Digital ABN 56 934 894 349 (“we”, “us”, “our”) and you, the person or business that signs up for our services (“you”, “Client”).

By paying a setup fee, signing up online, or otherwise engaging SilicoNext Digital, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, do not proceed with the engagement.

These Terms apply to all website build, hosting, and maintenance services we provide to Australian tradies and small businesses.

2. Definitions

Agreement means these Terms, together with any sign-up form or invoice you accept.

Client Content means text, images, logos, and other material you supply to us for use on your website.

Commencement Date means the date your setup fee payment clears and we confirm commencement of the build.

Minimum Term means the first 12 months of your subscription, starting from the Commencement Date.

Platform means the website infrastructure, templates, tools, and systems owned or licensed by SilicoNext Digital used to deliver the service.

Services means the website build, hosting, maintenance, and related services described in these Terms.

Stripe means the third-party payment processor used to collect subscription fees.

Subscription Fee means $197 AUD + GST per month, charged in advance.

3. Services

SilicoNext Digital will provide the following services as part of your subscription: design and build of a professional website for your trade or small business; hosting of your website on our managed platform; ongoing technical maintenance, security updates, and uptime monitoring; minor content updates as reasonably requested, subject to fair use; and email and support access during Australian business hours.

We reserve the right to update, improve, or change the platform and features used to deliver the Services, provided those changes do not materially reduce the quality of service you receive.

Additional or major content rebuilds, custom development outside the agreed scope, or third-party costs such as domain registration or Google Ads are not included unless separately agreed in writing.

4. Setup Fee — $600 AUD

A one-off setup fee of $600 AUD (GST inclusive) is payable before we start your build. This fee covers the time and work required to design, build, and launch your website.

The setup fee is non-refundable in all circumstances. Once we commence work on your website, the fee cannot be returned regardless of whether the subscription continues.

Work does not begin until the setup fee has been received and cleared. We will confirm the Commencement Date in writing once payment is processed.

5. Subscription — $197 + GST Per Month

Following the Commencement Date, a recurring subscription fee of $197 AUD + GST per month applies. This is charged monthly in advance via Stripe, using the payment method you provide at sign-up.

GST is charged in addition to the subscription fee in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth). A tax invoice will be issued for each payment.

If a payment fails, we will attempt to retry via Stripe. If payment remains outstanding after 7 days, we reserve the right to suspend the Services until the account is brought up to date. Suspension does not cancel your obligations under these Terms.

It is your responsibility to ensure your payment details remain current in Stripe. You can update your card details at any time via the billing portal link we provide.

6. Minimum Term — 12 Months

Your subscription has a minimum term of 12 months from the Commencement Date. During this period, you are committed to paying the monthly subscription fee regardless of whether you actively use the website.

The minimum term exists because we invest significant time and resources upfront in building, launching, and hosting your website. The 12-month commitment allows us to recover those costs and deliver ongoing value.

If you attempt to cancel or cease payment during the Minimum Term, the remaining monthly fees for that period become immediately due and payable. We may pursue recovery of those amounts through debt collection or legal action if necessary.

7. Auto-Renewal

After the Minimum Term expires, your subscription automatically rolls over on a month-to-month basis at the same rate, unless you provide written notice to cancel.

We will send you a reminder by email approximately 30 days before the end of your Minimum Term to let you know your subscription is rolling over.

To cancel at the end of your 12-month Minimum Term, you must provide at least 30 days written notice before the end of that term. For example, if your Minimum Term expires on 31 May 2027, your cancellation notice must be received by 1 May 2027.

8. Cancellation Policy

You may cancel your subscription at any time after the Minimum Term by providing at least 30 days written notice to hello@siliconext.digital.

Cancellation takes effect at the end of the next billing cycle following the required notice period. No partial-month refunds are given.

If you cancel within the Minimum Term, the remaining monthly fees for the full Minimum Term are immediately due.
If you cancel at the end of the Minimum Term with 30 or more days notice, the subscription ends at the close of the current billing cycle with no further charges.
If you cancel month-to-month after the Minimum Term, 30 days written notice is required and the service continues until the end of the notice period with no partial refund.

The $600 setup fee is non-refundable under any cancellation scenario, including early termination or service suspension.

Upon cancellation, we will provide you with an export of your Client Content within 14 days of the service end date, if requested. We are not obligated to maintain your website after the service ends.

9. Service Delivery — 72-Hour Build Target

We aim to deliver your completed website within 72 business hours of the Commencement Date, provided you supply all required information and content promptly.

The 72-hour clock begins once we have received everything we need from you — business name, logo, photos, services, contact details, and any other requested content. Delays caused by late or incomplete content are not our responsibility.

The 72-hour target is a commercial objective, not a contractual guarantee. We will always aim to deliver as quickly as possible. If an unexpected issue delays your build, we will notify you promptly and keep you updated.

You will have an opportunity to review the completed website and request reasonable amendments before we publish it live.

10. Your Obligations

To get the most out of our Services and allow us to do our job properly, you agree to:

Provide all requested content including text, images, logos, and details in a timely manner.
Ensure all content you provide is accurate and does not infringe third-party rights.
Keep your Stripe payment details current and ensure payments are not declined.
Respond to reasonable requests for feedback or approvals within a reasonable time.
Notify us promptly of any changes to your business such as name, contact details, or services that require updates to your website.
Use the Services only for lawful purposes and in accordance with these Terms.

If your failure to meet these obligations causes delays, additional costs, or prevents us from delivering the Services, we are not liable for those outcomes and may recover any reasonable additional costs from you.

11. Intellectual Property

Your text, photos, logo, and brand materials are yours. You own them and always will.

The website platform and infrastructure — the tools, templates, systems, and technology stack we use to build and host your site — belong to SilicoNext Digital.

You have a licence to use the finished website while your subscription is active. If the subscription ends, we may remove the site from our hosting.

Third-party software and licences used in delivering the service are subject to the terms of the applicable third-party provider.

You grant us a non-exclusive, royalty-free licence to use your Client Content solely for the purpose of delivering the Services. We will not use your brand materials for anything else without your permission.

We may include a discrete “Website by SilicoNext Digital” attribution in the footer of your website unless you instruct us otherwise in writing.

12. Acceptable Use

You must use the Services lawfully and professionally. The following are not permitted:

Violating any applicable law or regulation in Australia or elsewhere.
Uploading or distributing malware, viruses, spam, or any malicious code.
Attempting to gain unauthorised access to our systems, servers, or other clients' data.
Using the Services in a way that interferes with performance or availability for other users.
Publishing content that is defamatory, obscene, discriminatory, or in breach of any third party's rights.
Using the Services to conduct any business that is illegal, fraudulent, or deceptive.
Selling, reselling, or sublicensing the Services to any third party without our written consent.

If we reasonably believe you are in breach of this section, we may suspend or terminate the Services immediately and without refund. We will notify you of the reason.

13. Limitation of Liability

To the maximum extent permitted by Australian consumer law, SilicoNext Digital's total liability to you for any claim arising out of or related to these Terms or the Services is limited to the total subscription fees paid by you in the 3 months immediately preceding the event giving rise to the claim.

We are not liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profit, loss of business, or loss of data.

We are not liable for any loss or damage arising from third-party platforms, services, or tools used in delivering the Services, such as Stripe, hosting providers, or DNS failures.

Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be lawfully excluded. If you are a consumer under that Act and we supply goods or services of a kind ordinarily acquired for personal, domestic, or household use, statutory consumer guarantees may apply.

14. Warranties & Disclaimers

We warrant that we will deliver the Services with reasonable care and skill, consistent with industry standards for professional web services in Australia.

However, to the extent permitted by law, we do not warrant that:

The Services will be uninterrupted, error-free, or 100% available at all times.
The website will rank in any particular position on search engines.
The website will generate any specific volume of leads, calls, or revenue for your business.
Third-party integrations or services used in the platform will always perform without fault.

You represent and warrant to us that all Client Content you provide is accurate, lawfully owned or licensed by you, and does not infringe any third-party rights. You indemnify us against any claim arising from Client Content you provide.

15. Termination

If you wish to end the agreement, see Section 8 (Cancellation Policy) for how to cancel. Cancellation during the Minimum Term does not relieve you of your obligation to pay remaining fees.

We may terminate these Terms immediately and without refund if:

You breach any provision of these Terms and fail to remedy it within 7 days of written notice.
You become insolvent, bankrupt, or enter into administration.
We reasonably believe continued provision of the Services creates a legal, reputational, or security risk.
You engage in conduct that is abusive, threatening, or unreasonable toward our team.

Upon termination for any reason, we will cease hosting your website. Any outstanding fees become immediately due and payable.

16. Disputes

We'd much rather sort things out than have a fight. If you have a complaint or dispute, contact us first by emailing hello@siliconext.digital with a clear description of the issue. We will respond within 5 business days.

If the issue is not resolved within 14 days, either party may request formal mediation through a mutually agreed mediator.

If mediation fails, either party may pursue the matter through the courts of Victoria, Australia.

Both parties agree to act in good faith to resolve disputes before resorting to legal proceedings.

17. Governing Law — Victoria, Australia

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and any courts competent to hear appeals from those courts.

These Terms are subject to applicable Australian federal law, including the Competition and Consumer Act 2010 (Cth) and the Privacy Act 1988 (Cth).

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will:

Update the Effective Date at the top of this document.
Notify active clients by email at least 14 days before changes take effect.
Post the updated Terms on our website.

If you continue to use the Services after the effective date of updated Terms, you are taken to have accepted those changes. If you do not agree to the updated Terms, you may cancel in accordance with Section 8.

19. Contact Us

Got a question about these Terms or your account? Reach out — we're easy to deal with.

Email: hello@siliconext.digital
Business Name: SilicoNext Digital
ABN: 56 934 894 349
Business Hours: Monday to Friday, 9am to 5pm AEST

These Terms & Conditions were last updated on 19 May 2026 and supersede all prior versions.